Many of you have made pledges for us over the last few months or plan to do so in the very near future to help support our missionary effort in Swaziland. We are so grateful, but we are aware that sometimes the system can be a bit confusing and may even feel a little awkward if you are used to operating in an electronic economy. We apologize for this and want you to know that as team members with a pretty large missions organization we are sure there are many people doing the best they can. I want to go over a couple of commonly asked questions and hopefully help with some of the road blocks we are experiencing.
1. I made a pledge but haven't heard anything.
When you make a pledge it takes a little time for the Missions Organization to process the pledge and assign an account number to you as a donor, etc. This means that it could be a little while before you get anything in the mail from them acknowledging your pledge. I am attempting to send something from me directly when I get acknowledgement of your pledge, but as you might imagine this can delayed as well. I am so sorry for the delay.
2. Where do I send the money? I haven't gotten an envelope.
The first thing to note here is that the address to send the money is:
Assemblies of God World Missions
ATTN: ACCT# 2545895
1445 North Boonville Avenue
Springfield, MO 65802-1894
Secondly, one quirk in the system is that you do not get a envelope and statement UNLESS you have sent in a donation. So your first donation, you will have to provide the envelope (although I try to send that out to you, once I receive notice of your pledge). If for whatever reason you miss a month or misplace your statement and return envelope you will not get another one until you have sent in another donation. They do no automatically come each month. I am exploring an automated service for my newsletters once I leave for the field that will included an envelope, but I just have to figure out a way to keep costs down. If you need extra envelopes please let me know and I will be happy to send them you. I would also be happy to set up an email reminder if you like each month to send in the donation.
3. Why can't I just give online?
Ahhhhh, why indeed. I am sorry I can't answer why to many questions, but I can tell you what is available. You can send in a donation by debit or credit card online by following this link:
https://secure1.ag.org/contributions/detail.cfm?LedgerID=d92bb7ae-6928-4a76-ac48-a8143ecd99f4
If you like to pay each month this way, just follow the link and make a contribution. Again, if you would like an email reminder, I can send you one each month with the contribution link attached.
4. What about automatic giving?
AT this time the system is not set up to directly debit your checking account each month. If you have auto bill pay with your bank you can set that up with them. What you can do is fill out the Credit Card Authorization form and fax or mail it in. By doing so it will automatically charge your credit/debit crd each month. Think of it as auto bill pay. For those of us who are comfortable living in an electronic economy, and don't have the automatic bill pay option with our bank this is my recommended method. *****You make a pledge and then send in this form.***** The web address of the form is here:
http://ag.org/contributorservices_PDF/CRCDAUTH.pdf
I hope this helps with a few issues we are having. I really hope to get all of these things ironed out before leaving for the field. As you might imagine, the fear of getting to the field and budgeted donations not coming in is a real concern for us. We are a missions organization, not a financial institution, so our systems can be little frustrating at times. I hate that, but again please know as many people as possible are working as hard as they can to offer administrative support. Thank you for your patients and please email me at any time if you have any questions.
Randy Freeman
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